🚀 Platform Live Status: Stable

Compliance. Accountability. Control.

My Complex is Australian building management software built to simplify compliance, contractors, maintenance, and strata workflows in one secure platform.

Purpose-Built for Australian Building Operations

Built for building managers, caretakers, strata committees, and apartment operators who want one clean system instead of fragmented tools.

Manager workflows
Caretaking checklists
Strata governance
Maintenance control
Resident notices
Timesheets and records

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Software for Building Managers, Facilities, and Strata Committees

One connected platform for the core workflows that matter most.

Building Manager

Centralise maintenance requests, inspections, compliance deadlines, contractor dispatch, communication logs, and dashboard reporting.

Explore Building Manager Software

Caretaking

Run site walks, cleaning schedules, checklist workflows, shift evidence, key control, and timesheet approvals from one portal.

Explore Caretaking Software

Strata

Manage body corporate operations with committee meetings, notices, compliance records, document governance, and voting workflows.

Explore Strata Software

Apartment Complex

Scale day-to-day operations across boutique and high-density properties with resident apps, owner visibility, and multi-building context.

Explore Apartment Complex Software

Facilities Management

Coordinate assets, preventive maintenance, compliance tasks, contractors, and service-level execution in one facilities management system.

Explore Facilities Management Software

Resident Building App

Give residents a professional mobile experience for requests, notices, updates, and document access with clear communication history.

Explore Resident Building App

Core Features for Compliance, Maintenance and Communication

Everything building managers, caretakers, and committees need to stay compliant, accountable, and in control.

Compliance Tracking and Audit Readiness

Track due dates, store evidence, and maintain an export-ready compliance history in one place.

Mobile Site Walks and Inspections

Complete checklists in the field with photos, notes, and time-stamped updates.

Maintenance Workflows with Full History

Log, assign, and close requests with clear status trails for managers, contractors, and committees.

Unit and Resident Register
Timesheet and Payroll Approval
Invoice and Expense Tracking
Committee Governance Controls
Field Evidence Photo Records
Activity History and Audit Trail
Contractor Onsite Tracking
Notice and Alert Broadcasts

Every action is time-stamped and export-ready for committee and compliance reporting.

Platform Snapshots

See how My Complex helps your team stay organised, responsive, and compliant every day.

Maintenance request workflow with scheduling, status updates, and completion history

Maintenance Requests with Clear Status Updates

Track each request from assignment to completion so managers, caretakers, and committees stay aligned.

Service and contract schedule showing due dates, frequencies, and expiry visibility

Contract and Service Due Dates at a Glance

Keep routine services and expiry dates visible so nothing gets missed and compliance stays on track.

🛡️ Enterprise Guardrails

Tight Security Protocols. Built for Privacy.

Protect sensitive building, resident, and operational records with layered controls, encrypted transport, and continuous security oversight.

  • Hardened Access Controls: Role-based permissions and segmented access boundaries help protect sensitive operational and committee data.
  • Extensive Live Monitoring: Continuous platform monitoring, alerting, and proactive incident response workflows support ongoing security posture.
  • SSL/TLS Encrypted Sessions: Secure in-transit encryption protects communications across web and mobile access points.
Practical Security Safeguards
Administrative Contractor Checks

Each contractor profile is verified before dispatch, including business status and insurance evidence checks.

Role-Based Access Separation

Role-based permissions keep frontline team access separate from sensitive management and owner records.

Simple Pricing Based on Unit Count

Every plan includes the full My Complex platform. Pricing only changes by the number of units in your building.

Optional Upgrade: White-Glove Onboarding Service

Prefer our Australian engineering desk handles data extraction and setup? Add White-Glove setup for a flat $650 AUD once-off fee.

Self-Serve Track $0 Setup Cost
Boutique
Save $138/yr
$69 / mo

1 - 40 Total Units

Full Feature Access Included

  • Full Feature Platform Included
  • Maintenance, Compliance and Inspections
  • Resident, Owner and Committee Workflows
  • Mobile Apps, Web Portal and Support
Select Boutique Track
Enterprise
Save $558/yr
$279 / mo

101 - 250+ High-Density Environments

Full Feature Access Included

  • Full Feature Platform Included
  • Maintenance, Compliance and Inspections
  • Resident, Owner and Committee Workflows
  • Mobile Apps, Web Portal and Support
Select Enterprise Track
Full Platform Included In Every Plan:
  • Caretaker Site Walks with time-stamped completion accountability
  • Maintenance Request Tracking with full status and history logs
  • Committee Actions and Notices with clear decision records
  • Compliance Calendar with reminders, evidence capture and reporting
  • Contractor and Work Order tracking from assignment to close-out
  • Role-based access for managers, committee, owners and residents

Every plan includes the same full platform. You are choosing the right unit range, not a reduced feature set.

Frequently Asked Questions

Answers focused on the operational problems this platform is built to solve.

How does My Complex reduce missed compliance tasks?

The platform centralises due dates, reminders, evidence records, and accountability history so compliance actions are visible and easier to complete on time.

Can we track maintenance requests from lodgement to close-out?

Yes. Teams can follow each request through assignment, updates, contractor activity, and completion history in one workflow.

Will this reduce resident complaint follow-up calls and email chains?

Yes. Residents and owners get clear updates and request visibility, reducing repeated status-chasing across fragmented channels.

Can body corporate and strata committees prove decisions and actions?

Yes. Committee actions, notices, document records, and communication trails are kept in one place for governance and accountability.

Does the software work for both onsite teams and managers?

Yes. Mobile and web access supports caretakers in the field and management teams in the office with shared visibility.

Do all plans include the same platform features?

Yes. Every plan includes the full platform. Pricing changes by unit range, not by a reduced feature bundle.

Is My Complex suitable for boutique and high-density complexes?

Yes. The same platform supports smaller communities and larger multi-building environments with scalable workflows.

Can contractors be tracked with clearer accountability?

Yes. Work orders, progress updates, and close-out records provide transparent contractor tracking across jobs.